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Using "I" Statements: A Simple Skill for Better Communication

Writer's picture: Joshua ZelloJoshua Zello




Using "I" Statements: A Simple Skill for Better Communication




Why “I” Statements Matter


Communication shapes our relationships, but when emotions run high, words can become weapons instead of bridges. Many of us have experienced moments where frustration leads to blaming: "You never listen to me!" or "You always make me feel this way!" These statements, though often valid in emotion, can escalate conflict rather than resolve it.

Dialectical Behavior Therapy (DBT) offers a different approach. By using “I” statements, we shift from accusation to self-expression, creating space for understanding instead of defensiveness. This skill isn’t about sugarcoating feelings or avoiding hard truths—it’s about being clear, direct, and emotionally honest in a way that invites connection rather than conflict.

At its core, an “I” statement has four key parts, each designed to express emotions, describe situations, and communicate needs effectively. Learning how to structure these statements can transform how we navigate difficult conversations.


The Four Parts of an “I” Statement


1. “I Feel…” - Identifying the Emotion

Every “I” statement begins with acknowledging your emotional experience. Instead of leading with blame ("You're so inconsiderate!"), we start with our own feelings ("I feel frustrated..."). This small shift immediately changes the tone of the conversation.

Why this matters:

  • It allows you to own your emotions rather than making the other person responsible for them.

  • It helps you gain clarity about what you’re actually feeling.

  • It reduces defensiveness in the other person, making them more likely to listen.

Example: Instead of “You always ignore me!”, try “I feel unimportant when my messages go unanswered.”


2. “When…” - Naming the Specific Situation

After identifying the emotion, the next step is to describe the situation that triggered it. The key here is specificity. Rather than making broad accusations ("You never support me!"), we focus on clear, observable actions ("When I share my concerns and you change the subject...").

Why this matters:

  • It shifts the focus from blaming the person to identifying the behavior.

  • It helps the other person understand what led to your feelings rather than assuming.

  • It avoids generalizations that can make someone feel attacked.

Example: Instead of “You always dismiss my feelings,” try “When I tell you I’m stressed and you say I’m overreacting…”


3. “Because…” - Explaining the Impact

This part helps connect the dots by explaining why the situation affects you. It gives context to your emotions and allows the other person to see things from your perspective.

Why this matters:

  • It clarifies why the situation matters to you.

  • It invites the other person to empathize rather than react defensively.

  • It prevents assumptions and misunderstandings.

Example: Instead of “You don’t care about me!”, try “When I don’t hear from you all day, I feel distant because I value communication in our relationship.”


4. “I Need…” - Expressing a Clear Request

The final step is asking for what you need, not as a demand, but as a way to improve understanding. Many people assume others should “just know” what they need, but unspoken needs often lead to resentment. By directly stating what would help, you make space for resolution.

Why this matters:

  • It moves the conversation from venting to problem-solving.

  • It gives the other person a chance to meet your needs instead of guessing.

  • It reinforces boundaries in a healthy, constructive way.

Example: Instead of “You never make time for me!”, try “I feel disconnected when we go days without spending time together. I need us to plan a night this week to reconnect.”



Putting It All Together: A Scenario


Let’s say two roommates, Alex and Jordan, have been having a recurring conflict about cleaning. Alex feels frustrated that Jordan leaves dishes in the sink, but previous conversations have led to arguments. Instead of another fight, Alex decides to use an “I” statement:

Without an “I” statement:"You’re so messy! You never clean up after yourself, and I’m tired of it!"

With an “I” statement:"I feel frustrated when dishes pile up in the sink because it makes the space stressful for me. I need us to agree on a system for keeping things clean."

Why this works:

  • It keeps the focus on Alex’s feelings rather than attacking Jordan’s character.

  • It identifies the specific behavior (dishes in the sink), not just a vague complaint.

  • It explains why it matters (the mess causes stress).

  • It offers a clear request (a cleaning system), making it easier to find a solution.



Final Thoughts: Making "I" Statements a Habit in Communication


Like any skill, using “I” statements takes practice. In the beginning, it might feel unnatural—especially if you’re used to communicating in more reactive ways. But over time, this small shift in language can lead to big changes in relationships. Conversations become less about blame and more about understanding. Needs become clearer. And difficult emotions become easier to navigate.


The next time you find yourself in a conflict or difficult conversation, pause. Ask yourself: How can I express this in a way that focuses on my feelings and needs rather than blaming the other person? With time, you’ll notice how this simple DBT skill helps create healthier, more meaningful connections.


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